Venus Technology
DBA Compuworld

4636 E. McDowell Rd.
Phoenix, AZ 85008
602-275-1500
Fax: 602-275-7400

M - F 9 am - 5 pm
Mountain
Standard Time


Virus, Spyware, and Malware Removal



Viruses, Spyware, and Malware present a large majority of computer repairs that Compuworld see's on a daily basis. The amount and severity of infections has risen sharply over the last few years. Most of today's infections cannot be solved by a simple anti-virus scan, and need further in depth knowledge to remove.

Compuworld has multiple years of experience solving problems just like these. We are able to remove the malicious software from your computer, update the Windows with the latest patches and service packs, and also install an anti-virus program if you do not already have a version installed.

We at Compuworld have seen all types of infections from the classic MBR viruses similar to the TDSS rootkit, or macro viruses that infect Word and Excel documents, we are able to remove and repair infected computers. One of the common themes we see in these infections is the fact that you don't have to do much to get infected. In many cases just visiting a website with an unpatched version of Windows / Internet Explorer is all it takes. We can offer advice and solutions to reduce your exposure to these type of website's and the methods they employ to infect your PC.

In addition, we have seen a hugh increase in fake anti-virus programs that claim to have found multiple infections on your PC, but in reality the program itself is the problem. In many cases you cannot remove this software without the assistance of a 2nd computer. We have encountered and solved this problem multiple times, and would be more that happy to remove this fake software from your, or your companies PC's as well. Many of these programs will attempt to scare you into purchase the software in order to solve your PC issues. DO NOT DO THIS!! If you happen to purchase the software, you most likely will be a victim of fraud very soon if not already. The people that make the fake anti-virus software have already crossed a moral and legal line by installing software without your permission and without any indication of what it will do. They will continue that dishonest intentions by most likely selling your credit card number to the highest bidders. Below are a couple screen shots of some of the common fake security / anti-virus programs we have encountered:



Onsite and In Store removal is available. In most cases the labor charges run between one and one and a half hours for cleaning, but this will vary according to the speed of the machine, and the amount of data on the unit. We are always happy to give you a free estimate for removal, just give us a call at (602)275-1500 or email at your convenience.